14 Feb Medical Transcription: Has the Goliath Fallen?
Medical Transcription Malware Attack.
A Medical Transcription Malware has recently caused disruptions in the services Industry for healthcare providers. The Goliath of Medical Transcription Industry was hit by a malware called NotPetya.
This has caused disrupted medical transcription services in many hospitals, in more than 60 countries, where the new malware swept through a huge number of computers.
The Massachusetts-based voice transcription service provider was unaware of the malware hit on Tuesday, June 27, until customers complained about having trouble with the transcription services.
Who is affected?
Local hospitals confirmed Saturday that their services remain down following the attack. Considering that the healthcare solutions provided are deployed in 86% of all US hospitals, according to the company’s fact sheet, the malware attack is affecting many healthcare providers.
Not to mention, the 10,000 healthcare facilities and more than 500,000 clinicians worldwide that rely on its clinical documentation solutions.
Following the attack, the company has offered affected customers other software options, while the company’s technical teams are working on recovering the network service. Cybersecurity researchers, however, announced that NotPetya is not just a malware but a ransomware.
This means that the company may have to pay cyber criminals to regain access to their network. This announcement, however, was denied by researchers from Kaspersky Labs, confirming that the malware is a wiper and not a ransomware. So the attacker’s main goal is to destroy and not to collect money from their victims.
The only consolation for the company’s clients is that the attack didn’t appear to target confidentiality, privacy, or identity theft. The necessary shutdown, however, has caused a chain reaction.
When all this is over and company resume normal operation, they could be looking at fewer clients to work with.
Risk Mitigation & Backup Plan?
Hospitals should work on mitigating such risks in future and having backup plan. When the impact affects normal operation and bottom line of the hospital systems, it’s important to have a backup plan.
Scryptions International – a company owned by Keizer Solution – can help. Scryptions International provides different models to hospital clients. For instance, Transcriptions Services can be brought back to normal in as little as 24 hours.
For more information, email us at email@example.com to know more about risk mitigation strategies and different models that we offer.